Virtual Healthcare Resources - VA Boston Healthcare System
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VA Boston Healthcare System


Virtual Healthcare Resources

Blue Box saying Connected Care
The world of health care is always changing, and the digital age is upon us. With it comes improved access to healthcare and better connections. Virtual care is a way that physicians and other health care providers, such as nurses, social workers, or medical assistants can communicate with you without physically seeing you in the office. It helps you when there are timing conflicts, mobility issues, limited access to transportation, or if you live in a remote area. 

Virtual Care can be used for online second opinions, doctor-to-doctor consultations, and home monitoring of certain conditions. The following resources offer you convenience and empower you to take charge of your healthcare from the comfort of your own home. 


Video Connect (VVC)

VA Video Connect allows Veterans and their caregivers to quickly and easily meet with VA health care providers through live video on any computer, tablet, or mobile device with an internet connection. 

My HealtheVet (MHV)

My HealtheVet is VA’s online Personal Health Record for Veterans, active duty service members, their dependents and caregivers. The resources and tools offer you greater control and understanding over your care and wellness. 

Mobile Applications (Apps)

VA offers a variety of health-related mobile apps for Veterans to help them take control of their health care from the palm of their hands. VA Mobile Health aims to improve the health of Veterans by providing technologies that expand clinical care beyond the traditional office visit. 

Our apps are developed for both Veterans and VA care teams, offering safe and secure mobile access to patient data, and providing more opportunities for Veterans to be active participants in their health care. 

Social Media Outlets

VA Social media are interactive computer-mediated technologies that promote the sharing of local and national information, ideas, stories, and more via virtual communities and networks. Boston sites include:

PRINTABLE list of virtual resources HERE


To increase access to health care for all Veterans, the Veterans Health Administration (VHA) has developed VEText, an interactive mobile solution to remind Veterans of upcoming appointments via text messaging. Our goal is to offer Veterans a quick and easy way to confirm and/or cancel appointments. 

VAExchange (VLER)       

Through VHIE, community providers who are a part of your care team can safely and securely receive your VA health information electronically. VA only shares your health information with participating community providers via VHIE when they are treating you. 


VA Telehealth Services uses telehealth technologies to improve your access to care by changing the location where health care services are routinely provided. With VA Telehealth Services, you can receive the right care when you need it, from your own home or local community. 

Veteran Health Library

Developed under the guidance of National Center of Health Promotion and Disease Prevention's Veterans Health Education and Information Program, the VHL offers Veterans, family members, and caregivers 24/7 access to comprehensive, consistent, Veteran-focused health information, no matter where the Veteran receives care. 

Veteran Crisis Hotline

The Veterans Crisis Line is a free, confidential resource that’s available to anyone, even if you’re not registered with VA or enrolled in VA health care. The caring, qualified responders at the Veterans Crisis Line are specially trained and experienced in helping Veterans of all ages and circumstances. 1-800-273-TALK (1-800-273-8255) 

National Website

Connected Care

VA Boston Contacts (above, right)

My HealtheVet, Veteran Health Library & Mobile Apps
     Lauren Lenihan MSN, FNP: 774-826-3440
     Shari Wilson MSN, RN: 857-203-5662 

Virtual Video Connect & Telehealth

Release of Information Office

Additional Questions? Call the Patient Call Center at 1-800-865-3384


Click links below to view

Accessing Community and Urgent Care

 Accessing Mental Health Services

 MyHealtheVet During COVID-19

 Patient Privacy Video

 Patient Experience Coordinators (Advocates) 




Contact Info


  • 1400 VFW Parkway, West Roxbury, MA
    940 Belmont Str., Brockton, MA
    150 South Huntington Ave., Jamaica Plain, MA

Contact Number(s)

  • 857-364-4418

Hours of Operation

  • 6 am - 6 pm