VA Boston Healthcare System
VA Boston Among Top Places to Work
VA Boston has once again been named as one of the Boston Globe’s Top Places to Work. VA Boston finished 24th in the Largest Employer Group and is the highest rated multifaceted healthcare system on the list. This is VA Boston’s 9th year to finish in the top thirty in the Globe’s 13 years of announcing the Top Places to Work List.
To compile the list the Boston Globe partnered with a consulting firm to administer anonymous employee surveys with questions ranging from culture, benefits, leadership execution, to being appreciated as an employee. The organizations are divided into four categories, based on the number of employees: small (50-99); medium (100-249); large (250-999); and largest (1,000 or more). “Receiving a public honor such as this is proof that VA Boston is a great place to work, with outstanding staff that cares for America’s most deserving patients,” said Vincent Ng, Director of VA Boston. “We are grateful to be a part of such a marvelous organization; the entire VA Boston team is most deserving of this honor.”
Being named to a list like this is even more impressive in 2020, a year that has been dominated by the Coronavirus Epidemic; especially in the health care industry. The Boston Globe focused on answers from inpatient staff at VA Boston who have been on the frontlines fighting the coronavirus. VA Boston is unique since it treats many vulnerable patients such as those who have spinal cord injuries or are confined to 24-hour nursing care.
Caring for inpatients during the epidemic took a lot of coordination for logistics and personal protective equipment throughout the 4,500 person staff which is spread across three campuses and five clinics in Eastern Massachusetts. “Whatever we needed, we had at our fingertips,” said Amy Hanson, an assistant nurse manager at the Brockton Campus of VA Boston. “We always felt safe.”
During spikes of the epidemic Veterans were unable to have visitors in order to prevent the spread of the virus. VA Boston staff tried to make the Veterans feel comfortable by decorating the halls of the wings as neighborhoods, goings as far as making room doors look like front doors of houses with individualized knockers and mailboxes. “It was a privilege to be able to take care of Veterans at that time, knowing that friends and family members were not able to visit loved ones,” said Rebecca Fournier, a licensed practical nurse who volunteered to staff one of the impatient units.