VA Boston Healthcare System
About the VA Boston Healthcare System
VA Boston Healthcare System's consolidated facility consists of the Jamaica Plain campus, located in the heart of Boston's Longwood Medical Community; the West Roxbury campus, located on the Dedham line; and the Brockton campus, located 20 miles south of Boston in the City of Brockton.
Red = main facility sites
Purple = community based outpatient clinic
Community Based Outpatient Clinics
In addition to our main facilities in Brockton, Jamaica Plain and West Roxbury, we offer services in four community based outpatient clinics. These clinics are located in —
- Boston (Causeway Street), Massachusetts
- Framingham, Massachusetts
- Lowell, Massachusetts
- Plymouth, Massachusetts -
- Quincy, Massachusetts
VA Boston Healthcare System exists to serve the veteran through the delivery of timely quality care by staff who demonstrate outstanding customer service, the advancement of health care through research, and the education of tomorrow's health care providers.
VA Boston Healthcare System will be recognized locally, regionally, and nationally as a leader in quality patient care, positive customer service, medical/allied health education, health-related research, and employment opportunities.
Key Business Drivers
Our key business drivers are quality, financial integrity, patient satisfaction, and employee satisfaction.
Integrity: Act with high moral principle. Adhere to the highest professional standards. Maintain the trust and confidence of all with whom I engage.
Commitment: Work diligently to serve Veterans and other beneficiaries. Be driven by an earnest belief in VA’s mission. Fulfill my individual responsibilities and organizational responsibilities.
Advocacy: Be truly Veteran-centric by identifying, fully considering, and appropriately advancing the interests of Veterans and other beneficiaries.
Respect: Treat all those I serve and with whom I work with dignity and respect. Show respect to earn it.
Excellence: Strive for the highest quality and continuous improvement. Be thoughtful and decisive in leadership, accountable for my actions, willing to admit mistakes, and rigorous in correcting them.
Green Environmental Management System (GEMS)
Supporting our mission of providing quality care to our veterans, the VA Boston Healthcare System (VABHS) facilitates the use of its Green Environmental Management Systems (GEMS) as a systematic management approach to develop and implement our environmental policy and manage our environmental program at all levels of the organization.
GEMS provides an organizational structure and framework for managing VABHS’s environmental responsibilities, goals and objectives with respect to: environmental regulatory compliance; pollution prevention; energy conservation; sustainable buildings and practices; conformance with all Executive Orders/Directives; and, ensure compliance with all Federal, State & Local regulations.
For further inquiries, please contact our GEMS Coordinator at (857)-203-6522.