Visitor Information - VA Boston Healthcare System
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VA Boston Healthcare System


Visitor Information


In addition to the 3 main medical centers, 5 Community Based Outpatient Clinics (CBOCs) located in Framingham, Lowell, Plymouth, Quincy, and Causeway Street (Boston) make up VA Boston Healthcare System (VA BHS).

Waiting Areas

For your convenience and safety, we have special waiting areas throughout the facility. Please do not gather in the hallways or at the nurses' stations. You may also want to review our Visiting Hours and Policies.


VA Boston Healthcare System has a Police Service. Our officers provide 24-hour patrols of the facility and parking lots. For general police assistance, please dial 45291. In case of an emergency, dial 55911. Report all suspicious or criminal activity, vehicle accidents, and personal property losses to the VA Police while on the facility grounds as soon as possible.

Because the VA Boston Health System is federal property, all persons and bags are subject to search. In addition, no weapons, alcohol, or illegal drugs are permitted.

Lost and Found

There is a Lost and Found at each of the three VA Boston Healthcare System main campuses:

Brockton: Mail Room, Building 3, Basement
Jamaica Plain: Mail Room, 1st Floor, Rm D1-75
West Roxbury: Mail Room, Building 3, Ground Floor, Rm A026.
You may also contact them at (857) 364-5294.


A nondenominational chapel is located at two of our VA Boston Healthcare System campuses:

Catholic Chaplain
West Roxbury Campus
Building 1, Room 2B122
Telephone: (857) 203-5125

Protestant Chaplain
Brockton Campus
Building 24, Room 108
Telephone: (774) 826-1125

Chaplain Service
Brockton Campus
Building 24, Room 108
Telephone: (774) 826-1125
Protestant Worship Services and Catholic Mass are held on a regular basis. Please contact Chaplain Service at (774) 826-1125 for additional information or to speak with one of our chaplains.


Supporting our mission of providing quality care to our veterans, the VA Boston Healthcare System (VABHS) facilitates the use of its Green Environmental Management Systems (GEMS) as a systematic management approach to develop and implement our environmental policy and manage our environmental program at all levels of the organization.

GEMS provides an organizational structure and framework for managing VABHS’s environmental responsibilities, goals and objectives with respect to: environmental regulatory compliance; pollution prevention; energy conservation; sustainable buildings and practices; conformance with all Executive Orders/Directives; and, ensure compliance with all Federal, State & Local regulations.
For further inquiries, please contact our GEMS Coordinator at (857)-203-6522.