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VA Boston Healthcare System

 

Become a Patient

All veterans are encouraged to enroll in the VA Health Care System. To begin the process, please complete an Application for Health Care Benefits. 

Submit the form online or you may print the form and mail it to us at:

VA Boston Healthcare System
Business Office - Eligibility
940 Belmont Street
Brockton, MA 02301-5596

VA Boston Healthcare System
Business Office - Eligibility
150 South Huntington Avenue
Jamaica Plain, MA 02130-4817

VA Boston Healthcare System
Business Office - Eligibility
1400 VFW Parkway
West Roxbury, MA 02132

You can also bring the form to the Medical Center. 

Eligibility Office Locations

Brockton Campus: Building 3, 1st Floor Lobby, Rm A139
Jamaica Plain Campus: Building 1, 1st Floor, Ambulatory Care Wing, Rm C1-5
West Roxbury Campus: Building 3, Ground Floor, Rm GB123
Whether mailing or bringing your application, please include the following items —

a copy of both sides of your current insurance card (including Medicare or Medicaid)
a copy of your DD214, 'Armed Forces Report of Transfer or Discharge'
(Purple Heart recipients only) a copy of your award letter if 'Purple Heart' is not noted on your DD214
To speak to someone in our eligibility office, please call:

Brockton Campus: (774) 826-2504 or (774) 826-2515
Jamaica Plain Campus: (857) 364-5229
West Roxbury Campus: (857) 203-5265 or (857) 203-5648

 

Basic Eligibility

If you served in the active military, naval or air service and are separated under any condition other than dishonorable, you may qualify for VA health care benefits. Current and former members of the Reserves or National Guard who were called to active duty (other than for training only) by a federal order and completed the full period for which they were called or ordered to active duty may be eligible for VA health care as well.

Minimum Duty Requirements

Most Veterans who enlisted after September 7, 1980, or entered active duty after October 16, 1981, must have served 24 continuous months or the full period for which they were called to active duty in order to be eligible. This minimum duty requirement may not apply to Veterans who were discharged for a disability incurred or aggravated in the line of duty, discharged for a hardship, or received an "early out." Since there are a number of other exceptions to the minimum duty requirements, VA encourages all Veterans to apply in order to determine their enrollment eligibility.

Veterans Health Benefits Handbook

VA is producing a personalized "Veterans Health Benefits Handbook" for each Veteran enrolled in the VA health care system. The purpose of the handbook is to provide a current and accurate description of VA health care benefits and services. Your handbook will be tailored specifically to you with personal identifying information and should be safeguarded as you would any other sensitive personal document.

The "Veterans Health Benefits Handbook" includes:

  • Eligibility and health care benefits,
  • Contact information for your local facility,
  • Information regarding copayment responsibilities,
  • Instructions on how to schedule appointments,
  • Guidelines to communicate treatment needs,
  • Patient rights,
  • Ways to obtain copies of medical records, and
  • Other important information.

You will receive your personalized handbook via U.S. mail; therefore, you should have a current address on file with VA. Handbooks are mailed based on Priority Group, beginning with Priority Group 1 and ending with Priority Group 8. To see when you might receive your handbook, go to the distribution schedule. You may also call VA toll-free at 1-877-222-VETS (8387) if you need to update your address or receive additional information.

Veterans Health Benefits Guide and Health Care Benefits Overview

VA also publishes the "Veterans Health Benefits Guide" designed to provide general information about the VA Medical Benefits Package, and the "Health Care Benefits Overview" designed to provide the information Veterans need to understand VA's health care system, with answers to frequently asked questions about eligibility and benefits.

Both publications are available to you at the VA Boston Healthcare System, and can be downloaded at http://www.va.gov/healthbenefits/resources/epublications.asp.

These publications are very helpful, and we encourage you to refer to them whenever you have questions about your eligibility for specific health care benefits. Additional assistance is available at the following resources:

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