United States Department of Veterans Affairs

VA Boston Healthcare System

Emergency Response and Information

Situation Update
Wednesday, August 31, 2011 9:00 AM EDT

Prepare. Plan. Stay Informed.  Visit ready.gov to learn about preparedness kits, family emergency plans, and more.  

All campuses of VA Boston Healthcare System are open and fully operational.

Shuttle information:
Our shuttle service is a courtesy and, in accordance with VA procedures, may be canceled if driving conditions are hazardous.

You may contact our travel office if you have any questions:
Toll-free 1-800-865-3384: ext. 45234 for Jamaica Plain; 35494 for West Roxbury, or 62790 for Brockton.


Facility Status
Parent Facility
VA Boston Healthcare System: Normal Hours

Medical Centers
Brockton Division: Normal Hours
Jamaica Plain Division: Normal Hours
West Roxbury Division: Normal Hours

Community Based Outpatient Clinics
Causeway Street Clinic: Normal Hours
Dorchester Clinic: Normal Hours
Framingham Clinic: Normal Hours
Lowell Clinic: Normal Hours
Quincy Clinic: Normal Hours
Worcester Clinic: Normal Hours


Telephone Numbers

Emergency: 911
Veterans Crisis Line: 1-800-273-8255 (Press 1)
24 Hour Nurse: 1-800-865-3384, follow the prompts
Change Your Appointment: 1-800-865-3384
Media Inquiries: 857-203-5879 or
1-800-865-3384 x35879 (toll free)
National Veterans Helpline: 1-800-507-4571
Patient Locator: 1-800-865-3384, press 0
Pharmacy Refill: 857-364-4419 or
1-800-865-3384, follow the prompts or enter x44419
Staff Locator: 1-800-865-3384, press 0
Telephone Care: 1-800-865-3384, follow the prompts

In the event that the Boston VAMC or any of our associated Community VA Clinics is threatened by inclement weather, check this page for details.

Do you have a family disaster plan?

Now is the time to plan what you, your family, and your pets would do in the event of a hurricane or other natural disaster. Visit the Ready America web site for information and instructions for creating a family disaster plan.

     Emergency Preparedness - Are You Ready? 1. Have  Kit 2. Make a Plan 3. Be Informed.  Visit www.ready.gov


Emergency Email Updates

Sign up for important emergency email updates.

VA Links
Emergency Information for VA Employees
VA National Emergency Information

State & Local Links *
Massachusetts Emergency Management Agency
Massachusetts State Police
Massachusetts Highway Department
Mayor's Office of Emergency Preparedness
City of Boston Fire Department

National Links *
Disasters and Emergencies
American Red Cross
NOAA
National Weather Service
Ready America
How to Prepare for Natural Hazards

* External Link Disclaimer: By clicking on these links, you will leave the Department of Veterans Affairs website. VA does not endorse and is not responsible for the content of the linked website. Each link will open in a new window.